You can’t improve what you won’t look at honestly. Two scorecards keep the core artifacts honest — one for the Initiative DocumentInitiative DocumentThe PR/FAQ-shaped document where an initiative's context lives — customer, solution, plan, business case, and success metrics., one for the Initiative Plan (the ApproachThe ApproachThe multi-week narrative roadmap — titled weekly outcomes ("The one where…"), each with a demo, planned backwards from success.). Each criterion is scored simply: meets, needs improvement, or unscored. No averages, no weighting — just an honest read, criterion by criterion.
The Initiative Document scorecard
Run the Initiative Document against six groups of criteria. Each is a plain read on whether the artifact does its job.
Customer
- The customers mentioned share the same problem.
- A single problem is defined — not a cluster of loosely related ones.
- You can find the customer: a real segment, with contact details.
- The problem is validated, and the evidence is convincing.
- The impact of the problem is clear.
Solution
- A layman — your mother — can understand the solution.
- There is evidence the solution actually solves the problem.
- The solution is visualised: the storyboard is clear and sequential.
Planning & Team
- The story of the initiative is easy to understand.
- The Approach weeks are listed start to finish.
- Time-critical events are considered, or it’s made clear why there are none.
- Relationships to other projects are clear, or why there are none.
- The team contains the roles needed to complete the initiative independently.
Business Case
- The segment size is calculated.
- Reach is clarified, rather than hand-waved as “all customers”.
- The users to launch with are clarified, or it’s made clear why you’d launch to all.
- The budget is calculated clearly — in time or in money.
- The business case is plausible.
Measure Success
- It is clear how success will be measured: the method, when it’s measured, and the time needed to see it.
- Metrics are tied to the customer problem, not to vanity numbers.
- Lead metrics are defined, not just lagging ones.
General
- The Initiative Document is supported by the team.
- It has been peer reviewed.
- It is approved.
- It tells a coherent story a new hire can read in about 30 minutes.
The Initiative Plan scorecard
Run the Approach against these. This scorecard tests whether the plan is a believable, learnable storyline rather than a list of tasks.
- Every week has a title, and each title is specific with a clear outcome.
- The work is split into clear workstreams.
- The storyline is believable and seems feasible end to end.
- There is a comprehensive checklist of outcomes, and items are defined as outcomes, not activities.
- UnknownsUncertaintyWhat the team does not yet know — sized and tracked deliberately rather than hidden inside estimates. and Uncertainties are specified and considered in the plan.
- Measuring success is considered in the plan.
- The plan is supported by the full team.
- The plan is approved.
How to self-assess honestly
Score against reality, not intention. The question is never “did we mean to do this?” — it’s “does the artifact, as it stands today, meet the criterion?” The most useful answers are the uncomfortable ones, so make it safe to give them. A scorecard full of “meets” on a project that’s quietly drifting is worse than no scorecard at all.
Reading the results
Don’t average the scores. Look for the lowest score that touches the most work — that’s usually where the next improvement pays off most. A “needs improvement” on success metrics will quietly distort every week of delivery; a “needs improvement” on a section nobody downstream depends on can wait. Fix the one with the most leverage, re-score, and repeat.